Privacy Policy

As Netelsan Elektrik Elektronik Sistemleri Sanayi ve Ticaret Anonim Şirketi ("NETELSAN A.Ş."), we request some of your personal information (name, age, address, e-mail, etc.) from you in order to provide better service to our esteemed customers. This information stored on servers belonging only to NETELSAN is used for periodic campaign studies, the creation of special promotional activities for customer profiles, and customer "classification" studies for not sending unwanted e-mails, and most importantly, for provision of better service to our esteemed customers through our website and mobile application and only within NETELSAN A.Ş. All of the services in question are carried out in accordance with the relevant legislation, in particular the Constitution of the Republic of Turkey, the International Conventions on human rights to which our country is a party, and the Law No. 6698 on the Protection of Personal Data ("KVKK"), and we know that it is our most important duty to ensure that the rights of our valued customers are used effectively.

As NETELSAN A.Ş., we do not share the information you share with us during your shopping and through membership forms without the knowledge or otherwise instruction of you, our valued customer/member, with third parties in any manner, as well as, but not limited to, using it for commercial purposes and non-operating reasons or selling it.

The information of you, our valued Customer, can only be disclosed to the official authorities in accordance with the provisions of the mandatory legislation in force and if this information is duly requested by the relevant institution and department and in cases where we are obliged to make a statement to the official authorities.

Only you, our valued customer, can access all the information entered into the system, and only you can change this information. It is not possible for anyone else to access or change such information. If you want to unsubscribe from our daily e-mail list at any time, you can easily unsubscribe from the e-bulletin membership with one click by clicking the "Please click to unsubscribe from our e-bulletin list" link at the bottom of the e-mails we send.

Like many websites, the "www.netelsan.com.tr" website (the term "Site" is used to cover this website and the sites of the business partners) uses cookies for various purposes and to primarily provide better service to our valued customers. The technical communication files called cookies are small text files sent by a website to the user's computer or cell phone browser.

This site "www.netelsan.com.tr" and its business partners' sites are intended to provide users with personalized content and advertisements in line with their interests and needs. The purpose of this is to improve the Site experience by preventing unnecessary advertisements that will not attract the attention of the user. Cookies help us recognize you, which allows us to make the Site more practical and useful to you, with content and advertisements that we think will be of interest to you.

Some data about you, our valued customers, are processed through cookies. These data;
They will be able to receive and process the site visited before and after the NETELSAN AŞ website and the websites of its business partners, the geographical locations of the users, their reactions to the advertisement banners on the site, the personal data that the user voluntarily gives to the Site and the sites of its business partners, preferences made on the site, and actions related to the pages of the Site and our business partners on social networking sites. Your membership information that you have given to the Site and its business partners' sites may be received and processed by the Site or its business partners for the purposes specified there. Since data is received and processed through certain applications from social networking sites, you can be informed about which of your data will be processed within the scope of your consent for the application. It is possible to prevent the processing of your personal data within the scope you have determined by not giving consent to the relevant application.

It is possible to block cookies belonging to "www.netelsan.com.tr" via your browser, but if you block them, you may not be able to use some features on the Site. It is recommended to check your browser settings to see if your browser allows you to manage cookies.

It is possible to block cookies belonging to "www.netelsan.com.tr" via your browser, but if you block them, you may not be able to use some features on the Site. It is recommended to check your browser settings to see if your browser allows you to manage cookies.

As NETELSAN A.Ş., apart from the e-mail addresses and the personal information we request in membership forms, we analyze and interpret your movements and preferences as a visitor during the use of the website and application, in order to provide you with a better service. This statistical data, which contains no personal information, may be shared with the business partners to provide a more focused and effective shopping experience to the valued customers of NETELSAN A.Ş.

To keep the security of our valued customers at the highest level, no credit card information (credit card number, expiry date, CVV2) requested on the NETELSAN A.Ş. page from the valued costumers shopping online is kept on the servers of NETELSAN A.Ş., or those of the companies serving us, our business partners or at any data pool. In this way, the realization of all transactions for payment between the bank and your computer via the www.netelsan.com.tr interface is provided by the 3D SECURE system.

Also, "Secure Sockets Layer" (SSL) technology is used at www.netelsan.com.tr. Since your personal information is encrypted thanks to our 128 bit SSL certificate, it is completely prevented from getting into the hands of third parties.

For all your questions, please fill out our customer service form (we need to confirm) or call our customer hotline 444 8 604